New OSG Support Team Member

Vince Neal
Photo courtesy of UITS Communications Office

Based at the Global Research Network Operations Center (GRNOC) at Indiana University Purdue University Indianapolis (IUPUI) in Indiana, Vince Neal joined the OSG Support Team in February. Prior to his assignment as the Specialized Support Technician for OSG, Vince worked in direct support of the Internet2, International and Research network teams at the IUPUI GRNOC. This work included interfacing with customers having issues reaching these networks and also assisting engineers with maintenance tasks. In his new role, Vince will now work directly with the GRNOC to provide communications, training and documentation support between the GRNOC and the OSG.